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Privacy


Site Terms and Conditions of Access
This World Wide Web Site (the "Site") is operated by H D Steele & Son (Teville) Ltd, a company registered under the Companies Acts in England (No.405987) and having its registered office at Amelia House, Crescent Road, Worthing, BN11 1QR.

VAT

VAT No. GB 760 2451 53

Data Controller & website services

Alan Steele, Steeles of Worthing

Copyright

All materials within the Site are the intellectual property of H D Steele & Son (Teville) Ltd. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.

Privacy

In general you can visit our website without telling us who you are and without revealing any information about yourself.

If you have already submitted personal data and would like it removed from our records, please contact us and we will use reasonable efforts to delete your information from our records.

If you provide us with Personal Data you are confirming that you are happy to occasionally receive news and offers from Steeles of Worthing (‘Retailer’) and General Motors UK Ltd (‘Vauxhall’) via email or SMS.

The named Retailer, General Motors UK Limited (‘Vauxhall’), OnStar Europe Ltd and General Motors Holdings LLC may process your data to provide customer and vehicle support services, product information updates, marketing, market research and for sales tracking purposes and to contact you to measure and improve our service levels. We respect your privacy – we will share some of your information within the General Motors Group and suppliers, retailers and agents for the above purposes – we will not share your personal details with third parties for their independent use. In some cases data may be transferred to, and processed outside, the European Economic Area (‘EEA’) – in doing so we will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with applicable laws. On request, you can stop the processing of your personal details for marketing at any time – please read the Vauxhall Privacy Policy – www.vauxhall.co.uk/privacy – for more information.

Cookies

Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.

Compliance Cookie
This cookie is placed if the "Yes, I Agree" button is clicked in Cookie Policy alert box. Once you have given your consent to the use of cookies on our site this message is prevented from displaying. If you wish to remove cookies from your computer or device, please refer to your browser settings.

Analytics Cookies
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

Third Party Cookies
We may use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests. If you do not use such platforms then our site will not place these cookies on your device.

Functional Cookies
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.

External Links

H D Steele & Son (Teville) Ltd does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.

Disclaimer

This information in this site is intended for customers and prospective customers of H D Steele & Son (Teville) Ltd in the United Kingdom and may not be applicable to other jurisdictions. H D Steele & Son (Teville) Ltd will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, H D Steele & Son (Teville) Ltd reserves the right to change product prices and specifications at any time.

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

H D Steele & Son (Teville) Ltd reserve the right to change any of the above terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.

Complaints & Alternative Dispute Resolution

If you have any issues or complaints please contact us immediately and we will endeavour to resolve the issue with the minimum inconvenience. If at any stage you are unhappy with the way we are dealing with your query please contact the Managing Director, Mr Alan Steele.

If we cannot resolve the issue to your satisfaction please refer to the Motor Industry Code of Practice for Service and Repair which we subscribe to. Copies are available from our Service Department and can be downloaded from the Motor Codes website.

If you still remain dissatisfied with the outcome of a dispute in relation to service and repair Motor Codes can provide a Chartered Trading Standards Institute certified Alternative Dispute Resolution (ADR) service. This is a free resolution service designed to reduce the cost and length of time in dealing with a dispute as it can be resolved without the need for it going to court.

Motor Codes' contact details are shown in the paragraph entitled Trade Associations.

For further details on the ADR service visit http://adr.motorcodes.co.uk/submit-dispute/

Trade Associations

We are members of the Retail Motor Industry Federation and adhere to their code of practice. Further details are available on their website http://www.rmif.co.uk/. Member number 39047.

We are also subscribers to the Motor Industry Code of Practice for Service & Repair. Further details are available on the Motor Codes website http://www.motorcodes.co.uk or via their Advice Line on 020 7344 165.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Opt-out

If you would prefer not to receive future communications from us by post, email, phone or SMS please email us at unsubscribe@steeles.co.uk advising us of your wishes. Please use the word unsubscribe as the email subject. Please note that this may result in you not getting important service, MOT and recall reminders.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: The Data Controller, Mr A Steele, Steeles of Worthing, Southdownview Way, Broadwater Trading Estate, Worthing, West Sussex, BN14 8NL.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Phone numbers

Our main phone number is 01903 237527 but certain websites like Google use a different trackable number (such as 01903 334504). These are charged at the same rate as our main 01903 geographic number.

By giving your email address and/or mobile number you are confirming that you are happy to occasionally receive news and offers from Steeles of Worthing ('Retailer') and General Motors UK Ltd ('Vauxhall') via email or SMS.